INFILLS ( Including other technicians' work)
Infills are recommended within 3-4 weeks. Anything over may require a full removal and new set.
I do not guarantee infills on other technicians work - if I'm not happy with the product, a full removal will be required. Removals and Infills have a £5.00 surcharge when not done by Bisou Nail Studio.
CANCELLATIONS & RESCHEDULING
Minimum 48 hours notice required. Rescheduling is allowed only once with this timeframe. No shows and late cancellations wil be charged 100% of the service cost.
LATENESS
Please arrive on time, if you are more than 10 minutes late I may not be able to carry on with your appointment and you will be charged for the full service as booked.
NAIL HEALTH
I will not work on nails that are damaged, infected, or compromised. Nail health is my priority, and I reserve the right to refuse service if I believe the treatment may cause further damage.
RESPECT &BEHAVIOUR
Respect is non-negotiable. Any form of rudeness, disrespectful behaviour, or inappropriate conduct will result in immediate refusal of service and possible cancellation of future bookings
Thank you for your understanding and for respecting my time, work, and policies. I truly appreciate your support and look forward to welcoming you to my studio.