Arm wax was flawless. Hollywood was quick and as painless as it could possibly be. I am used to all hair being removed from front and back, but on this occasion the back passage was not included, and to be honest I didn't ask. Threading on my upper lip was flawless. I am really picky when it comes to my eyesbrows. My eyebrow shape was ok, but there were still some stray hairs and I had a small cut (which sometimes happens with threading) on my eyebrow.