The venue was nice but would be better if there were private cubicles or even screenings for privacy. Also I could hear lots of really loud voices from the rest of the staff in the reception area and not very peaceful and relaxing as that was all going on. Don’t think they realised how loud they were being. They were all really nice and polite though but I just thought it didn’t sound very professional. Nav is very lovely and good at her job and very professional.