ZAKU Aristry Studios - Epsom
33A South Street, Epsom, Surrey, KT18 7PJ - Part of ZAKU Aristry Studios
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509 reviews
Shanice is fantastic, very friendly and professional .
Highly recommend her , she has attention to detail and provides great customer service .
Also the salon is very clean and they take a lot of preventative measures against Covid .
Lovely experience I meant to write this review in December, before xmas which is when I had my LVL treatment done. I don't normally write reviews but felt I had to give one on this occasion, because Maria who was the lady that treated me was amazing. Everything you would want professional, friendly, made me feel at ease and was the best LVL I have ever had and I will be going back very soon.
GROUPON CON ARTISTS - AVOID
Contacting Trading Standards & Groupon. Dreadful business and salon.
Advised cant leave numbing cream on longer as in a rush and have another client coming in - first appointment undertaken in terrible pain having had the cream on for 10 mins. Attended "top up appointment" to be told AFTER the service that there is an additional fee payable of £100.
I paid an additional £50 at my first appointment because I was told the option I had purchased was not suitable. NO MENTION OF ADDITIONAL COSTS. And given I couldn't sit through my first appointment because of the pain, I understood the top up would be to finish off from the first sitting along with the £50 surcharge! 30 minutes appointment time - completely inadequate! Treatments of this type should take atleast 60 mins for a 1st session and 30-45 mins for a 2nd. Shaniece called me a thief and said she would call the police because I refused to pay another £100. Paid £149 to date and asked for another £100. UTTER RIP OFF. Told my complaint would not be accepted and police called. They DONT tell you what the HIDDEN costs are and say, its all in the terms and conditions. This is not acceptable policy for both refusing to accept a complaint and also NOT advising clients of how much a service costs UNTIL AFTER THE SERVICE HAS BEEN UNDERTAKEN - SIMPLY AVOID
I bought a voucher from Groupon for microblading because Shanice had done such a lovely job of my friend's eyebrows about a week before. When I phoned to book in with Shanice, I was told that, as Shanice is really busy now, I would have to pay an extra £50 if I want her to do it! I checked the website and it was not mentioned in the pricing that it costs extra to have Shanice. It seems that Shanice's popularity has made them greedy. Refund requested from Groupon and spoken to Anna on the phone, who said that the pricing on the website includes this £50 surcharge, which is actually not true. Seeking advice from trading standards.
Cannot express how much I recommend Joelle. I was so nervous going in for my wax, but she put me at ease and we ended up having a laugh about it all. Very kind, very professional and thorough. I will 100% be going back to Joelle at Zaku again. Thank you so much x
Meet the team
About
ZAKU Aristry Studios - Epsom
33A South Street
Epsom
Surrey
KT18 7PJ
Enhance your natural look with the specialists at ZAKU Cosmetics in Epsom for all your lash extensions, brow sculpting and makeup needs.
ZAKU Cosmetics is a professional artist studio that opened in spring 2019, a luxury and spacious spot for you to indulge.
The team of highly trained therapists offer bespoke eyelash extensions in a range of volumes and styles to suit personal taste.
Makeup artistry is also another key feature here, with the options of face-framing microbladed, ombre and powdered brows, the perfect compliment for your new lashes.
Found in the town centre, the studio is easy to reach, and for anyone coming from further afield the Epsom train station is a short 5-minute walk away.
Whatever look you're after, you can rely on the experts at ZAKU Cosmetics to deliver the finest results.
MonMonday
Closed
TueTuesday
9:30AM–7:00PM
WedWednesday
9:30AM–7:00PM
ThuThursday
9:30AM–7:00PM
FriFriday
9:30AM–7:00PM
SatSaturday
9:30AM–7:00PM
SunSunday
10:30AM–4:30PM
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