Carly was friendly, I only needed a quick tidy up but asked her about hair colouring that I wanted for another hair appointment and she was really helpful.
Overall I am happy with my haircut received and in general everyone seemed nice however, I was left waiting an hour before I was seen to and although they were apologetic, I think this should of been handled better ie. they have a receptionist who could of rang me prior or they could have offered a complimentary hair treatment. I also felt most people working there were a little disorganised.