Friendly and welcoming staff, and a lovely salon environment. Unfortunately, the pedicure itself wasn’t a good experience. The therapist seemed nervous, and the filing and cuticle work were too aggressive, leaving me with a cut and 2 abrasions, one bleeding. Antiseptic was applied, but I’m still unable to wear shoes comfortably, which is frustrating just before a holiday. The finish was also uneven. While I appreciate the 20% offer, it doesn’t feel a fair resolution given the result.