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Venue rating

4.5

106 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value

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WT Spa
WT Spa
55-56 George Street,
Richmond, London, TW9 1HE
United Kingdom

Day Spa

WT Spa
55-56 George Street,
Richmond, London, TW9 1HE
United Kingdom

Opening hours

Mon Closed
Tue 10:00 am - 7:00 pm
Wed - Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

WT Spa

The WT SPA is a sanctuary removed from the havoc of daily life. A sensory haven where time is left at the door. A retreat for rejuvenating the body, renewing the mind and refreshing the spirit. We have searched worldwide to bring you the most effective, exclusive, innovative products and treatments available today, delivered in the most relaxing and opulent environment. Breathe in the tranquility while your body slows down and stresses gently slip away.

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Products used at this venue:

Services

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Comments

Reviews (written by customers after their visit)

4.5

Venue rating

Based on 106 reviews

5 stars 66
4 stars 34
3 stars 3
2 stars 1
1 star 2
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Spray Tanning and Sunless Tanning (1)
  • Weight Loss Treatments (1)
  • Face
  • Chemical Skin Peel (2)
  • Eyebrow and Eyelash Tinting (5)
  • Eyebrow and Eyelash Treatments (1)
  • Facials (17)
  • Facials - CACI (3)
  • HD Brows (3)
  • LED Light Therapy (1)
  • Microdermabrasion (9)
  • Hair removal
  • Brazilian Waxing (5)
  • Hollywood Waxing (8)
  • Threading (2)
  • Waxing (12)
  • Massage
  • Aromatherapy Massage (2)
  • Deep Tissue Massage (2)
  • Indian Head Massage (1)
  • Pre and Post Natal Massage (3)
  • Stone Massage Therapy (1)
  • Swedish Massage (4)
  • Therapeutic Massage (10)
  • Nails
  • Gel Nails (15)
  • Manicure (3)
  • Pedicure (11)
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Have you been here? Write a review
Verified review Visited March 2016
Posted 1 month ago
Amazing

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Verified review Visited December 2015
Posted 4 months ago
I had a Back, Neck and Shoulder Massage and have awarded it 5 stars.

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Posted 4 months ago
I've been living in Richmond for the last 3 years, I'm a US expat. Unfortunately my assignment ends in a couple of weeks and I return to the States and leave WT Spa, hence the reason for my review. My treatments at WT Spa has been outstanding. I have traveled a lot with work and have used a lot of salons but my experience at WT Spa has been superb. I only ever have facials and massages and the therapists are excellent - professional, knowledgeable and very friendly.

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Verified review Visited November 2015
Posted 5 months ago
My husband and I went in for a bit of pampering. I was getting the prenatal massage and he came with me for the swedish. The place is really nice, very nicely decorated with candles everywhere and nice music. It is very clean, towels, toilet, bathrobe, massage beds and floors. The staff is very friendly and smiling. I was asked if I would like to drink something and shown to the massage room.
The room is quite small but that did not bother me. what did bother me was that I could hear everything going on on the main road through the window. I could hear the hustle and bustle of the street, buses stopping at the bus stop right in front of the spa and honking which made it quite hard to unwind. The music was not the best, its a matter of taste but I would have preferred some chill buddha bar style music instead of the plain piano songs that weren't that relaxing. The music would sometimes cut off mid-song too.
The masseuse asked me if the pressure was okay and told me to tell her if it was too strong or too light, as I do always have quite stiff shoulders, she was pressing really hard on them, I thought it best not to comment as to let her do her job to soften them. It was in fact too much. a few days later, and they are still quite sore. The rest of the massage was nice but not the best I've had. My husband had the same experience with his swedish massage, where the pressure was quite strong where he said this was more of a deep tissue massage than a swedish. He complained from the outside noise and music as well. Overall, very tiny changes could have made this a much better and more relaxing experience

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Verified review Visited November 2015
Posted 5 months ago
The spa looks really nice and relaxing,the staff is kind and discrete. I reccomemd to visit it for a treatment.

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Verified review Visited October 2015
Posted 5 months ago
Very professional comfortable place. Great wax. Hardly any pain this time which is great!! Will be back!

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Verified review Visited October 2015
Posted 5 months ago
Lovely salon would definitely recommend and was great value with a discount from Wahanda. Quite slow for a shellac manicure but better that than rushed and messy! Only commenting as it's handy to know for car parking purposes! Will be going back.

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Verified review Visited October 2015
Posted 6 months ago
I had a Brazilian Wax and have awarded it 5 stars.

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Verified review Visited September 2015
Posted 6 months ago
Excellent service and the staff go out of their way to make you feel comfortable. Will be going back in the future.

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Verified review Visited October 2015
Posted 6 months ago
I had a Environ Cool Skin Peel and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 7 months ago
The therapist that did my treatment was lovely and made me feel very at ease. I had a shrinking Violet body wrap and although the results were not particularly significant (I did have only one treatment) - the entire process was actually very relaxing and I was given a neck and shoulder massage whilst my wrap was working, which was a great touch! I would definitely go back to this spa for a different treatment.

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Verified review Visited September 2015
Posted 7 months ago
Lovely therapist and receptionist, couldn't be kinder or more helpful, in a lovely little, well appointed salon right on the high street. However, the standard at which my nails were painted was quite poor and it took an awful long time for a nail shape and shellac application. I am not sure if this is to do with the very low lighting in the salon as I only noticed when I got outside. I would like to return for other treatments but would need reassurance that the shellac application would be better to go back for my regular nail appointment.

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Verified review Visited September 2015
Posted 7 months ago
Lovely atmosphere, perfect for a pick-me-up treatment over the lunch break!
The staff was lovely and welcoming, didn't feel rushed despite their tight schedule.

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Verified review Visited September 2015
Posted 7 months ago
I had a Pedicure Treatments and have awarded it 5 stars.

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Verified review Visited August 2015
Posted 7 months ago
The salon is cute but very small and a little cramped. For the price paid I was expect a pedicure chair and a relaxing experience but this was not the case. The treatment was given in a tiny corner where I was put sitting on an uncomfortable seat squashed in next to another lady. There was not even room to put down my handbag. The lady giving the manicure was excellent, friendly and very good at her job. I felt sorry for her having to work in such a confined space. She did an excellent job however I will not return for a manicure here as the space was too cramped and the seat was not comfortable.

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Comments

7 months ago
Dear Rosaleen, thank you for your feedback. At WT Spa we focus on the quality of the service and I'm very pleased to see that you found this to be excellent. Because of our exceptional location, right in the middle of Richmond High Street, we are limited on space. Unfortunately due to the exorbitant rent that landlords charge and council rates for such locations, it is almost impossible for small businesses such as ours, to exists. In order to do so, we are limited on space.

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Verified review Visited August 2015
Posted 7 months ago
Excellent manicure and relaxing atmosphere in the salon,my only criticism would be my appointment was rescheduled only half hour later by email but then when I arrived there was no record apparently of my booking. Luckily I was accommodated and I was really pleased With the results

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Verified review Visited August 2015
Posted 7 months ago
I had a Shellac Nails Treatments and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 8 months ago
Very happy with my experience - the Brazilian hot wax service was speedy and one of the least painful I've ever had. I also had the eyebrow tint and shape, I was apprehensive as it was the first time I've trusted my brows with anyone else but they turned out great. All done in a cosy and relaxing environment. Will definitely return for both services again.

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Verified review Visited August 2015
Posted 8 months ago
I had a Lycon Hot Waxing Treatments and have awarded it 4 stars.

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Verified review Visited August 2015
Posted 8 months ago
I had a microdermabrasion treatment done. I would say the quality of the microderm was OK, comparing to past experiences at other places. I normally see a difference in my skin after 1 session, and i dont think i saw the slightest change. However, the staff was lovely, attentive and professional, which makes a big difference to the overall experience. I would probably come back to give it another go.

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