Laura was brilliant !!! absoloute angel However, I had to wait 30 minutes for my appointment (I know sometimes this can’t be helped, but nevertheless it is frustrating), and there wasn’t any music playing in the main room so it was a bit awkward
The initial esthetician I had made this appt quite a painful expirence. Laura who stepped in to help was great and put me at ease, I would recommend her if you are new to waxing!