I didn’t actually have an eyebrow wax procedure, I couldn’t fill the form in without rating it. Min is lovely very knowledgable and friendly. She explains everything she was doing so you knew what was going on, especially as you have to keep your eyes closed for the lash lift, she even explained when she was looking for a sample so I wasn’t left wondering what was going on. It was a lovely experience, would not hesitate in recommending her.