Winnie was really professional and the massage was one of the best I've had - she was able to not only relax me but also work out lots of nots and tightness effectively.
The facilities could be improved - there was no water available (which I think is standard to provide) but she did go out of her way to get me a mug to use. I'd also note the room was a bit untidy in one corner and cluttered with lots of products and it was also too brightly lit for me to feel fully relaxed.
Winnie was very friendly and welcoming and explained the massage and the process and techniques beforehand. Massage was very relaxing and I felt a lot more relaxed afterwards. Also gave some advice afterwards how I can help with stress/sleep issues. Thank you! :)