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Venue rating

4.5

498 reviews

  • Ambience
  • Cleanliness
  • Staff
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White Haus Hair & Beauty
White Haus Hair & Beauty
16 Cleveland Square,
Liverpool, L15BE
United Kingdom

Hair Salon

White Haus Hair & Beauty
16 Cleveland Square,
Liverpool, L15BE
United Kingdom

Opening hours

Mon 9:00 am - 6:00 pm
Tue 9:00 am - 8:00 pm
Wed - Thur 9:00 am - 6:00 pm
Fri 9:00 am - 8:00 pm
Sat 9:00 am - 5:00 pm
Sun Closed
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

White Haus Hair & Beauty   Off-peak
This venue offers discounts on off-peak appointments.

White Haus Hair & Beauty is the ultimate one stop shop when it comes to looking gorgeous. Set in the heart of Liverpool (the beauty capital of the world), White Haus hair & beauty has one aim: to make every client look fabulous from tip to toe.

A culmination of talent and art in the guise of a hair stylist, makeup artist, aesthetician, semi-permanent makeup artist and aesthetic injectors. White Haus’ professional team encompass all areas of the art of beauty, headed by celebrity duo Chris & Mark Johnson White, and long-standing friend Claire Hobson

Together, White Haus endeavours to preen, polish and pretty up each and every client who has the beauty acumen to step over the chicest threshold in Liverpool.

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Services

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Comments

Reviews (written by customers after their visit)

4.5

Venue rating

Based on 498 reviews

5 stars 354
4 stars 94
3 stars 34
2 stars 6
1 star 10
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Body
  • Body Exfoliation Treatments (2)
  • Body Treatments (1)
  • Spray Tanning and Sunless Tanning (7)
  • Face
  • Acne Treatments (11)
  • Eyebrow and Eyelash Tinting (7)
  • Eyelash Extensions (2)
  • Eyelash Perming (1)
  • Facials (44)
  • Facials - Men's (9)
  • HD Brows (10)
  • Makeup (12)
  • Microdermabrasion (31)
  • Hair
  • Balayage (1)
  • Blow Dry (44)
  • Brazilian Blow Dry Keratin (12)
  • Hair Colouring and Highlights (40)
  • Hair Conditioning and Scalp Treatments (3)
  • Hair Consulting (4)
  • Hair Extensions (1)
  • Hair Up (2)
  • Haircuts and Hairdressing (75)
  • Men's Haircuts and Hairdressing (4)
  • Hair removal
  • Brazilian Waxing (17)
  • Hollywood Waxing (31)
  • Laser Hair Removal (2)
  • Male Waxing (2)
  • Waxing (62)
  • Massage
  • Aromatherapy Massage (7)
  • Deep Tissue Massage (2)
  • Face Massage (13)
  • Hand Massage (9)
  • Therapeutic Massage (28)
  • Nails
  • Gel Nails (34)
  • Manicure (16)
  • Nail Art (1)
  • Nail Extensions & Overlays (16)
  • Paraffin Wax Treatments (2)
  • Pedicure (10)
  • Two Week Manicure (24)
  • Two Week Pedicure (4)
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Have you been here? Write a review
Verified review Visited September 2016
Posted 7 hours ago
Great to use

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Posted 1 day ago
This was, by far, both the worst and most painful wax I've ever had - and I've been getting Hollywood waxes for over 3 years. Today was my first time since I moved to Liverpool from Edinburgh and left my trusted beautician behind. Judging from the reviews I thought this place was going to be fairly decent, but don't be fooled - the salon offers a wide range of services and I'm sure the hair and nails are great and that's where majority of the 5 stars reviews are coming from.
I'll try to make this as concise as possible. The first warning sign was the dirty (mouldy?) sink in the room. Second was having prosecco pushed on me (and being told to "down it" to help with the pain). The third was when I was told the whole thing would be over within 5-10 minutes. If you've had an intimate area waxed before, you'll know that being delicate and careful is important. 5 minutes didn't seem very delicate or careful. I must stress that I am very good at dealing with pain - I can handle tattoos, piercings and my regular Hollywood wax every 6 weeks (everything off!) no problem.
The first strip was pure agony, I felt like my skin had been torn, it was burning and aching. I looked down and saw the immediate red blood marks under my skin which would later bruise. In my panic and feeling of terror I suggested we change from a Hollywood (all off) to a bikini wax (just a little), however I was told that we would just go faster and "get it over with". I was instructed to hold me skin tight with both hands while being waxed, which I've never been told to do before (only for the back areas).

Again I was told to drink some more prosecco to try and ease the pain. I was told it was my fault and that if I tensed from the pain I would bruise more. I felt quite upset at this point as I knew there was no going back. I had to suggest several times that it would be better to wax in smaller, more accurate sections than one huge strip ripping a large area at once. I don't know much technical information about waxing so I have no idea how this was SO much more painful than my usual. If this were my first wax I would NEVER get one again.

When I got home I immediately had a cool shower to wash all the bits of wax off me that was not removed properly. There are still LOTS of clusters of hairs that have not been removed (I've removed what I can with tweezers but some I cannot reach). It's now 8 hours after the wax and the redness and bruising has worsened. The left side, which was waxed first, is the worst and still aches.

It's usually such a nice, fresh feeling after a wax but right now it just feels painful and messy. I am embarrassed of the way it looks as it looks like some sort of illness. I'm glad I'm not going on holiday because I could NEVER wear a bikini looking like this. Totally ruined my day. I would say only go if you want a cheap and quick job done, but at £35, this disaster was expensive AND painful.

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Comments

1 day ago
Mia, firstly can i just say that sorry you felt you experience was not what you wanted it to be, Secondly I'm deeply offended to suggest that my salon is dirty and mouldy, the sink you are referring to is resin and stained for use of tint Not dirty or mouldy as you can tell from the salon we operate at a very high standard.
Thirdly after speaking to the beautician she has assured me that the treatment was carried out to the best of her ability and given our continuous awards of 5 stars. Your experience is unique to you and may reflect in the fact that you were tense through the whole treatment and a beautician asking you to hold the skin is usual practice to ensure maximum comfort and decrease in bruising. In reference to your drink the beautician merely asked you to take breaks and enjoy your drink as you were clearly not enjoying the treatment and to relax you. waxing is not a comfortable experience and can be painful especially at times of the month when your may be more sensitive. And in reference to the 5-10mins this again is the beauticians way of putting you at ease and it would be over and done with as soon as possible. Not a ploy to have you out of the salon.
I'm happy for you to come in and i will personally make sure a beautician looks over the area to see if there is anything we can do further. I look forward to you response.
Kind regards
Chris

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Verified review Visited September 2016
Posted 3 days ago
I had a Keratin Blow Dry and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 5 days ago
Highly recommended!

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Verified review Visited September 2016
Posted 1 week ago
I had a Eyebrow and Eyelash Treatments and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 1 week ago
Staff are always friendly and accommodating. An enjoyable experience. Good that the salon is close to Liverpool One so convenient for shopping before and after treatments.

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Verified review Visited September 2016
Posted 1 week ago
I had a Hollywood Waxing and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 1 week ago
The staff were lovely and provided a fast service. However, I had my treatment 3 days ago and one fingernail started to lift and today two toenails have fallen off. So now my lovely holiday manicure and pedicure are ruined :-(

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Comments

1 week ago
Hi natalie,
We are sorry this has happened as it is a rarity for this to happen, After our email to yourself for another treatment we look forward to your return. We hope you enjoy your holiday and look forward to welcoming you back

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Verified review Visited September 2016
Posted 1 week ago
Wonderful salon, friendly and brilliant treatments. Will be back, thanks :)

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Verified review Visited September 2016
Posted 2 weeks ago
I love this salon HARD. I live in London but always have my treatments here. The staff are all lovely and super friendly. I needed a haircut as well and they sorted this out no prooblems. As well as their technical expertise they never do the hard sell. A great experience all round.

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Verified review Visited September 2016
Posted 2 weeks ago
I had a Gellac Package Hands and Feet and have awarded it 3 stars.

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Verified review Visited September 2016
Posted 2 weeks ago
I had a Eye Tint Package and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 2 weeks ago
I had a Gellac Package Hands and Feet and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 3 weeks ago
I had a Eye Tint Package and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 4 weeks ago
Greeted by big smiles as soon as you enter white haus by friendly staff. I loved the decor of the treatment room it was clean, peaceful and modern. The microdermabrasion facial was very relaxing and I felt refreshed! Highly recommended

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Verified review Visited August 2016
Posted 4 weeks ago
I had a Deep Tissue Massage and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 4 weeks ago
I had a Eye Tint Package and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 month ago
Found this to be the quickest and easiest wax I have had.

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Verified review Visited August 2016
Posted 1 month ago
I had a Gellac Package Hands and Feet and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 1 month ago
Mark was lovely his customer service was excellent made me feel very welcome and relaxed

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