Unfortunately my wax was awful. It took 45 mins & that was with me rushing her at the end as I had to leave (it says on the app it should take 15mins ?!) I left the salon with wax ALL over my arms & had to scrub it off in the shower when I got home. Luckily I had some bath oil which got the wax off but it took ages. I also have a large 'burn like' mark on my lower arm which is still there (5 days after my app) It looks horrid & i am now embarrassed to wear short sleeve tops! Really disappointing