This was more a facial massage than a microdermabrasion. The latter was done for about 2-4 minutes and not going thoroughly line by line over the face. I rather have them not offer a promotion than doing a below average procedure. I forgot the name of the therapists (it was not Olga). She was otherwise polite and the salon is clean. So only complaint is about the disappointing procedure requiring me to go again for the same elsewhere.