Waxing was very thorough this time, she made sure everything was removed and even going over certain areas several times. Was careful in sensitive places but managed to remove all the hair from those areas. This time round, the staff member was not particularly talkative, so I stopped trying after a few attempts of conversation. She got the job done quickly and thoroughly and I would still go back. My first experience was with someone else and she was chatty so it just depends who you get.