Staff are very professional. Salon is clean. Tan color was good and lasted one week with only a mild biscuity smell. I could have done with something clean and dry to stand on as the soles of my feet were totally saturated in fake tan which took ages and loads of scrubbing to come off! Also, a better drying system would be handy. The technician air dried me for a few minutes after and I didn't feel too sticky but I wasn't dry at all.