I love this place and recommend it to all my friends. Pleasant staff, and a quick, professional service - quickest and least painful wax I've ever had and I have thick hair and sensitive skin. The facilities are unfussy but very clean and I love the weirdly surreal touch of playing episodes of Friends while you have your treatment.
Ioana is fantastic: efficient, thorough, and friendly. The wax was practically pain-free, and I love that they play Friends episodes to help you take your mind off the pain.