My beauty therapist was called Clarissa (I think) and I literally couldn't praise her enough. She was kind, funny, gentle, reassuring and I'm very pleased with the overall result. I'll be recommending her highly to my friends & colleagues, I won't go anywhere else, now!
The massage was reasonably good - in particular on the legs it was strong and paid attention to the muscles well. However when it reached the back it was not what I would consider deep-tissue. My back did not feel any great relief from muscle pain. The overall experience however was pleasant.