Charissa is amazing. She makes what can be a painful/awkward experience as comfortable as it can be. She is the reason I keep going back and I wouldn't want to be waxed by anyone else!
Overall, it was okay. The location was tiny and cramped, so it wasn't very welcoming. My technician was nice but not overly friendly and did quite a lazy job - more than half my nails were left with jagged edges and I don't think I was given proper time to dry the nails. Within 24 hours they were all chipped. I know not doing fake nails means it lasts less, but it should last more than a day. Additionally, the technician said it was long lasting and encouraged me to pick it.
The massage was lovely. The girl paid great attention to my shoulders after she noted that I had a lot of tension and knots there. It was relaxing overall. The space is very small but lying there in the dark it doesn't really matter.