The massage was very good and I thought the therapist had good knowledge of what to find knots and tension and she did spent the majority of time on my neck and shoulder as I have requested.
In terms of even better ifs - the session started 5 minutes late and the therapist seemed to be rushed to serve the next customer as she probably just finished a session before me. Nothing was communicated to me at that point. Whilst I was waiting, the receptionist asked me to choose my own aroma oil but as I got asked to go into the room, the therapist did not ask me what oil I would like to use at the end and just selected one for me which I thought was a bit strange. But overall, I would say that I had a relaxing massage so I would still go back to the place.