This is my second time visiting Volta’s Spa and I absolutely love going here. The staff are so friendly and welcoming! Louisa has done an amazing job (on both visits) doing my wax - I was very nervous the first time as it had been many years since I had had it done but Louisa was so lovely and helped me feel very calm and relaxed! I will definitely be going back for regular visits. Would highly recommend!
I normally have a really lovely lady Louisa but my most recent time, I got one of the owners for my bikini wax. I went home uncomfortable, only to discover later that my wax is TOTALLY uneven and she had burnt my skin which left me with raw skin. When I called to discuss, it too her a few days to call me back knowing it was a complaint and in the end, she wasn't very apologetic.
Very disappointed by the service!