Vogue Aesthetic Clinic & Spa Reviews
153 The Vale, Acton, London, W3 7RH
Check availability and book onlineReviews are written by customers after their visit.
577 reviews
Very happy with the massage although I'd booked for a traditional thai massage where you're fully dressed. After they took the booking got a call to say no-one was around so I had to have oil and pay a little extra.
Treatment by nida
Verified review
It saddens me to have to say that this place has gone down very badly. It is the second time I have a really bad waxing experience with the same person. I am left bruised, covered in wax and having to literally deal with it because the therapist just walks away. Today I was also going to have a massage but was asked to get dressed and go back to reception to pay first. I did not have enough cash so had to leave the place to get cash. I paid and cancelled the massage. I will not be coming back. Shame, it really used to be a lovely place.
The venue was really lovely, and the lady at the front desk was very nice too.
I had booked a hot stone massage through Treatwell, and the salon called to say that the treatment was not available and offered me an alternative (Thai poultice massage), which I accepted. So my review is based on this treatment.
It was my first visit and I let them know. I would have preferred more information to be volunteered by the front desk and my therapist, but I had to do a lot of digging - for example, who do I speak to about pressure and focus areas, who is my therapist, what is my therapist's name, what is the loyalty programme. etc etc.
I was not introduced to my therapist, she only came in after I was instructed by the front desk to just lie down in the room. I had to explain to my therapist my preferences and focus areas whilst I was on the table facing down. It wasn't very effective communication. So I didn't get the massage pressure or the focus areas I wanted. I felt that the therapist came in in a hurry and left in a hurry. After the massage, I recognised my therapist in the corridor but she quickly hid away with her earphones to avoid any communication. The experience was a little strange. However, the massage itself was acceptable. I may try their hot stone massage one day because I have a friend who raves about it. But at the moment I am not so sure.
Treatment by nida
Verified review
Very relaxing treatment released the tension in my feet. Will definitely do this treatment again! Thank you!
Treatment by nida
Verified review
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