The senior stylist Amelia, who did my hair did a good job refreshing my outgrown haircut however my booking was with an advanced stylist. Beside there being a small difference in price, I wasn't told that someone else will be doing my hair defeating the point of a booking system. Just a few other observations following my visit to improve customer experience: check with the client the temp of the water, use heat protection even when rough drying hair and please take care to clean the tools.