Good location. Nice setting. Unfortunately, the colour treatment (roots) was done very poorly. The colour was not a close match and was also not applied evenly. It was clear even before the blow dry that the colour was off. Frustratingly, the guy dismissed the mismatch - pretending like he couldnt see any difference - and then suggested that the issue was previous colour treatments (which made no sense!). I had to go somewhere else within a week to get it fixed up.
Visage is my favorite neighborhood salon--I have had the best blow dry and head massage there. Unfortunately, they charge Belsize Park price (upmarket), their only negative. Otherwise, always beautiful results.
Everything worked exactly as I hoped; they changed an appointment time as requested; the worked on time and the hairdresser performed as requested. What more could I hope for.