My 7 year old enjoyed the whole experience. She's never had her hair washed at a salon before, but she loved it. The cut was very good and the hairdresser blow dried it beautifully. She'll definitely come again. Everything was great, so I don't want to give less than 5 stars, but there's no disabled access to the ladies salon. The barber section is fine though. Having watched them while my little one was in the back, I can say that they were very good too.