I have been here before but it was a new lady who gave me my massage. She was amazing! Unfortunately, nobody told her I had only booked a half hour back massage but I told her when I realised she was doing a full body massage. She apologised even though it wasn't her fault. The massage was great!
The place was small but nice clean and cosy, the staff was very polite, they immediately offered me something to drink and to read. My aesthetician Nong was professional, kind and polite.
I arrived on time for my appointment just behind someone who had walked in on the off chance of getting a blowdry. She was promptly dealt with and as a result I waited 20 mins for my appointment. The manager did not explain or appologies for the delay, in fact when I asked about the wait he said the water was just warming up (both sinks were in use at this point).
I finally got my appointment and was dissapointment to find communication with my stylist extremely difficult, he seemed intent on doing what he wanted with my hair not what I wanted even to the extent of styling. As a result I am extremely disappointed with my hair. I would not recommend this salon, it is not welcoming at all and the manager seems beyond capable of managing.