Very pleasant upon arrival, loved the buzz of the hotel walking through to the spa that instantly relaxed you. Very experienced staff talked you through the different oils used etc and recommended the best one to suit you
Visited with my daughter, we had a lovely day. The staff at the spa were very attentive and it had a good atmosphere. The treatments were nice but if I am honest I have had better facials but still very relaxing. We read the reviews before hand so we're expecting the dress code at lunch. We pre booked lunch and were advised there might be a wait so we're expecting that too.
Went on a restore spa day with 3 friends, the staff were lovely very personable and the facial & back massage were great, however we went on a Saturday and the pool was full of families and children having swimming lessons. And you were only allowed in the jacuzzi when the bubbles were on and were told to vacate it for the 6 minutes it stops bubbling whilst it cleans itself. Which we found annoying and rather bizarre. Light lunch was upstairs in the pub lovely food but we had get changed out of robes and get dressed which was a nuisance.
Pleasant experience, however having paid full price for our 2 x 25 minute treatments, I felt they were short and we were getting the same as people producing vouchers. This was specifically the case with my facial.