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Venue rating

4.5

321 reviews

  • Ambience
  • Cleanliness
  • Staff
  • Value

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Victoria Secret Beauty
Victoria Secret Beauty
Victoria Secret Beauty,
@ Frankie and Cochrane Hair Salon and Clear Light Clinic, 42 Lambs Conduit Street, www.victoriasecretbeauty.co.uk, WC1N 3LJ
United Kingdom

Skin Clinic

Victoria Secret Beauty
Victoria Secret Beauty,
@ Frankie and Cochrane Hair Salon and Clear Light Clinic, 42 Lambs Conduit Street, www.victoriasecretbeauty.co.uk, WC1N 3LJ
United Kingdom

Opening hours

Mon - Sat 10:00 am - 9:00 pm
Sun 2:30 pm - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Victoria Secret Beauty part of Victoria Secret Nails   Last minute & off-peak
This venue offers discounts on off-peak appointments and last minute bookings.

Victoria Secret Beauty is a beauty centre situated in Central London, offering a range of services for all your needs.

For more information related to our services please log on to www.victoriasecretbeauty.co.uk, there you will find greater description of our services.

Please be aware that we will not accept under any circumstances, customers who arrive late by 5 minutes or more. Any customer who does will not be attended or refunded.

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Products used at this venue:

Services

A few seconds ago

Comments

Reviews (written by customers after their visit)

4.5

Chain rating

Based on 321 reviews

5 stars 222
4 stars 66
3 stars 23
2 stars 2
1 star 8
  • Ambience
  • Cleanliness
  • Staff
  • Value
  • Face
  • Eyebrow and Eyelash Tinting (1)
  • Eyebrow Waxing (1)
  • Facials (13)
  • Microdermabrasion (12)
  • Hair removal
  • Brazilian Waxing (29)
  • Hollywood Waxing (28)
  • Leg Waxing (1)
  • Male Waxing (3)
  • Waxing (53)
  • Massage
  • Deep Tissue Massage (9)
  • Therapeutic Massage (14)
  • Nails
  • Callus Peel (2)
  • Gel Nails (40)
  • Manicure (60)
  • Pedicure (89)
  • Two Week Manicure (59)
  • Two Week Pedicure (20)
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Have you been here? Write a review
Verified review Visited September 2016
Posted 14 hours ago
I came here this week for the first time and really enjoyed the experience. The beautician is lovely, friendly, very informative, and very thorough. Would 100% recommend and will definitely be returning. Thank you so much!

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Verified review Visited September 2016
Posted 18 hours ago
I had a Shellac Manicure, original CND, cuticle work, hand massage all with disposable files. and have awarded it 5 stars.

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Verified review Visited September 2016
Posted 1 week ago
Lovely staff, and the pedicure was excellent :) Will definitely become a regular!

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Verified review Visited August 2016
Posted 3 weeks ago
I had a Chocolate Wax Hollywood Waxing and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 3 weeks ago
I had a Full Manicure and Pedicure, Chocolate Wax Hollywood Waxing and have awarded it 5 stars.

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Verified review Visited July 2016
Posted 4 weeks ago
Lovely atmosphere and highest possible quality - my nails look absolutely gorgeous! Also Maria has delicious teas and popping there is such a great experience for body and mind! Shellac is done extremely well and lasts really long.

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Posted 4 weeks ago
I had the most unpleasant experience. My booking was changed last minute which meant I had to rearrange my other commitments. Upon arrival (on time), I was asked to wait outside without any explanations. I could hear arguments going on behind closed doors. Rosanna then came out and announced that I needed to leave as there's been an 'incident'. I asked if I could rebook my appointment or get a refund - she ignored me and closed the door. I contacted her later on to express my disappointment and that I had requested a refund from Treatwell, she replied with a message that was overtly aggressive with racist undertones. Shocking, unprofessionalism to say the least. Treatwell has been fantastic in dealing with this complaint.

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Verified review Visited August 2016
Posted 4 weeks ago
I had a Shellac Manicure Soaking off, Shellac Manicure and have awarded it 5 stars.

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Verified review Visited June 2016
Posted 1 month ago
Great full treatment- lovely lady- really kind and thorough. So clean and well looked after.

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Verified review Visited July 2016
Posted 1 month ago
Amazing salon. Very good quality manicure! I will definitely come back

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Verified review Visited July 2016
Posted 1 month ago
.

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Posted 2 months ago
I absolutely love my pedicure to be done at this place, but only by Rosana. I really like her work and the attitude towards her clients. The rest of the staff seems to be very friendly too! Thank you!

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Verified review Visited June 2016
Posted 2 months ago
My experience at this salon was the worst i have had using Treatwell to book beauty appointments.

I had booked an hours shellac manicure on the lunch break before i was going on holiday. The girl seemed inexperienced and took forever to just file and shape my nails, didn't help she was using a nail file the size of my little finger, it took 45 mins just to do that! 15 mins left for the shellac paint, she put the base coat on, i was told to put my fingers in the light machine for 2 mins - since when does shellac take 2 mins to set? It's usually 30 secs. I took my hand out after the 2 mins and touched my hair, my nails stuck to my hair, the polish had not set, after 2 minutes it had not set. She asked me to put them in for another 2 mins, after she found another light machine to use, this one didn't work either, at this point i protested being as this was an hours appointment, at this rate it would last well over an hour and a half for a simple shellac manicure. We tried again, but it still didn't work on the base coat, i didn't see any use in carrying on as she tried to put colour on, what's the point if it's not going to set?

I left, without shellaced nails for my holiday and no time to get them done anywhere else. I called Treatwell to get a refund and the salon would not sign it off saying they had fulfilled my service and it was their word against mine. £28 i'll never see again.


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Comments

1 month ago
Dear Customer,

Thank you for your comment,

I would to ensure all our customers that UV light comes into 2 different types: LED 30 second and UV 2 minutes curing lamp therefore it is an option of each individual merchant to get the lamp what suits best.

However, personal issues should not interfere with any professionasl whilst providing services.

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Verified review Visited April 2016
Posted 2 months ago
I had legs waxing; the treatment was very good and left my legs very smooth. However, there were some patches of hair left at the back of my leg. Not a big deal as I shaved the hair off, but it would have been nice to have all hair removed.

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Verified review Visited June 2016
Posted 2 months ago
Amazing place and pedi stays a lot longer than 2 weeks!

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Verified review Visited June 2016
Posted 3 months ago
I had facial with Victoria. She is very friendly and knowledgable. Although I arrived 10 min late, she still gave me full time. Feel so clean and refreshed!

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Verified review Visited June 2016
Posted 3 months ago
Some misunderstanding with the booking about time and type of treatment. Pedicure was done properly by a good beautician although no scrub was applied on feet and shade of red shellac colors was poor. Overall satisfied.

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Verified review Visited June 2016
Posted 3 months ago
Had a pedicure here, really enjoyed it!

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Verified review Visited June 2016
Posted 3 months ago
Fast, precise and relaxing two week gel manicure.

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Verified review Visited June 2016
Posted 3 months ago
I had a full body massage. Very relaxing! Nice venue. I will probably book again.

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