The appointment started 20 mins later than appointed time. The job felt rushed and I had to ask the technician to fix some errors. It seems they overbook.
Good results for gel manicure and pedicure, the initial technician who did my pedicure wasn't very experienced. The manager took over and it was fine. The whole thing took longer than expected.
Clean and professional environment and staff. They weren’t aware of my appointment being booked through the app as I did it late but saw me on schedule anyway.
My beauty therapist was confident and knew what she was doing.