Excellent customer service. Loved my haircut at the end - was my first time away from my usual hairdresser in 7 years and was cautious at first, but it was truly great.
First visit here, the beauty technician was very knowledgeable, experienced & did a smooth job. She said she would use sugar paste (instead of hot wax), which I hadn't used before, although I don't think I'd go tbac to hot wax now, as the sugar paste was as pain-free as possible for a wax - probably mostly due to the skill of the technician. I'll definitely be going back. Once you enter, the place may seem unassuming if its not busy (think I was the only client in at the time), but don't be fooled. It's definitely the place to to for a Brazilian bikini wax!