Didn't go myself, was bought as a gift, it went down very well, was especially pleased with the facial. Good value for money worth the offer. Also had to cancel and rearrange the treatments, which I had to do on the day, and there were no problems.
The minute I came in I was greeted by loud music from the gym area which didn't effect my relaxation but it would be best if it was quieter. In the massage room, I asked to turn the music down a notch as it was loud relaxing music. The massage was spot on, both relaxing and deep tissue leaving me relieved of stress at a weeks end. The after care was good and I was instructed on what best to do to keep relaxed.