I had to wait a bit but the lady who did my pedicure was very nice and apologised for the wait. I had a very thorough pedicure and left feeling happy however the gel chipped slightly on the big toenail (only realised this when I arrived home). I don't know if this was the quality of the gel, how it was applied in that area or something to do with my shoe, but had to fix it myself at home. I paid slightly less than in other salons but that's because there was a promotion through Treatwell. Might return back as the salon and staff are lovely.