Viauty Reviews

360 Fulham Road, Fulham, London, SW10 9UU

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Reviews are written by customers after their visit.

4.8
2133 reviews

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Written by our customers, so you know what to expect at each and every venue.
Today I went to get 3D eyelash extensions. It was my first time at Viauty however I’ve had eyelash extensions done before at a different salon. Unfortunately I didn’t find the experience as well as expected. I had read so many good reviews prior to booking this appointment. When I came in - the beautician didn’t introduce herself - i assumed she was Christina, and asked her so. instead, she just asked me to follow her downstairs to the therapy room. When she was doing my lashes - my eye lids were moving (initially I found it hard to relax my eyes as I was getting used to the stinging sensation from the glue) however I found Christina to be quite rude telling me to “just relax” Half way through the session - she left the room saying that she will be a minute I didn’t know why however she came back >10mins and went back to doing my lashes without saying sorry about that ...etc. I didn’t mind if she had to nip out quickly - I just would’ve preferred if she could’ve communicated well with me - as during the wait I thought something went wrong. Lastly, I felt so rushed, after the lashes were done - I just wanted a moment to wipe my face (I was tearing up due to the glue) however I wasn’t given an opportunity to wait / take my time. I left the salon by 3.45 pm even though my appointment was till 4.15pm - so I didn’t understand why I was rushed. I will admit my lashes (end result) looked good.
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Great, my hair looked (and still looks) amazing, definitely recommend
Great as always!
Very welcoming staff. Could do with a bit more background music but the haircut was v good quality - will absolutely return
Great visit as usual. Waiting to see results, but only on second visit.