Bit different due to Covid precautions. Salon was well set up allowing only one person in reception at a time, one way system and wearing masks
I had a patch test which was really quick & no bother
Lovely people and great treatment. I would advise going earlier than the appointment time as prep takes a few mins and you have to go through the leisure centre lobby with the gates to get upstairs to the spa. But very successful treatment, very relaxed.