Verulamium Spa Reviews

Westminster Lodge Leisure Centre, Holywell Hill, St Albans, AL1 2DL

Check availability and book online

Reviews are written by customers after their visit.

4.8
214 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
The deep tissue massage was a very relaxing experience and the atmosphere of the treatment room was very calming, clean and welcoming. I would certainly go back and request Micha again.
Show venue reply...
Lovely place, great location with parking. Staff training evident and almost perfect.
Show venue reply...
We had a lovely afternoon at the spa and myself and my mum both had express facials. The only criticism I have is around the temperatures. The pool was quite cool and it would have been nice to have a hot Jacuzzi to relax in. Also the relaxation room was quite cool, especially when you are in a wet swimming costume and dressing gown. Other than that, it was a really relaxing afternoon.
I was a few minutes late but was greeted with a friendly welcome. I had booked a luxury pedicure (55 mins) but the session was finished in 30 mins - needless to say, it felt very rushed. Worse still the polish used was too thick and I will be repainting myself. It doesn't actually look as if I've had a pedicure at all, so was very poor value for money even at the reduced price. To add insult to injury, I wasn't offered any refreshments, and when I asked for a cup of tea had to pay £1.90 for it!
Show venue reply...
Lovely experience! Loved the relaxation room facility after. It feels very luxurious. Manicure polish wasn’t the freshest pot so the finish isn’t 100% perfect but it’s 90%, and the mani was thorough and relaxing even though it was only ‘express’. Luxury pedi was a fab experience. Thanks :)
31
1
31
32
33
38
33