Absolutely appalling - avoid. I booked an appointment and upon arrival, I was advised they were running 30 minutes behind. No apology. I asked if I should come back. The member of staff shrugged and I was told “If you want to”. I returned, only to be told that everyone else had gone home and told to come back tomorrow. I said no and I was advised I can wait for her to finish the other customers nails “if I want to”, as if this was a favour. The staff were rude, dismissive and unprofessional.