I had booked an appointment and arrived a couple of mins early. The shop was very busy and they advised me to come back in 15 mins. I eventually sat down for my infills 20 mins after the appointment time. People kept arriving for appointments and having to wait. They clearly book in too many appointments. My treatment was rushed and rough around the edges.
I have been here before when it opens or during the day and both times had excellent treatments, but this time I was disappointed.