Erica is AMAZING! She is so talented at what she does and is a really nice person too. I feel like a princess after her brilliant balyage and cut! Thank you so much!
I booked the wash, cut, blow dry. It says the stylist will have a detailed chat with you before the cut - this never happened. There was a language barrier so I pointed to what length I wanted. When I was asked if I wanted layers, I said very long as I didn’t want it to look dated. At this point, she did her own thing and cut it much shorter ( at least 4”). When another stylist tried to fix it as it was wonky, it got even shorter. She then told me that ‘hair grows’. No refund offered.