showed the stylist on my phone exactly what I wanted, asked for only two finger units of hair off in length, she didnt really look at my phone but I thought okay she's a hairdresser, she knows, she proceeded starting from the back, you can't see what hairdressers are doing from the back obviously but when she came to do the front, she cut my hair in half! I took year growing it out and only wanted a fresh trim. Awful service, didnt listen to client and burned my head with the hairdryer.