Kathy normally does my eyebrows amazingly and I booked in with her. Upon arrival, I was met by another lady. I was over 5 minutes late due to struggling to find parking and I apologised and she told me that it’s fine. I have never had such a painful threading experience in my life. My eyebrows were not symmetrical and they weren’t even threaded properly. The tint was not left on for long enough. All in all, a shambles. I was then scolded for coming a bit late even though she said it was fine.