Was spoken to rudely after I changed my mind about the colour, wouldn’t go again. Also had to pay full price because they didn’t know about a treatwell booking
Treatment by staff 1•Hard Gel Extensions & Overlays
The nail technician rushed my nails, paid for a shellac manicure which was supposed to include cuticle work and none was done. The shellac chipped after two days of wear. The shellac pedicure was painful I was cut several times and my treatment was then rushed because another customers treatment was 20 minutes behind schedule and they insisted on being completed before me.
I told the lady I had to be out by 1pm, so I came in early. Usually it doesn't take longer than 2hours at most. I come to this Nail Shop every couple of weeks, always been happy. After having my toes done, I was passed on to the youngest, least experienced attendant. He gave it a good effort (1h30min) but my nails are sloppy and I will have them redone somewhere else on Friday because they look like a mess. It's to be noted I couldn't recognise anyone in the shop so they may have changed management, anyway it was only 3 attendants (usually there are 5+) and the shop wasn't as clean as usual, nails on the floor etc. Not coming back.
Treatment by staff 1•Hard Gel Extensions & Overlays