USA Star Nails - Hampstead Reviews
3 Holly Hill, Hampstead, London, NW3 6QN
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4181 reviews
Have been here a couple of times and always a good experience. Very professional friendly and cooperative staff. Only thing I would say is that they don't always run on time and I did find myself waiting about 15 even though I booked
Treatment by Staff 2
Verified review
A woman called Titty looked after me and she was lovely and professional.
Treatment by Staff 2
Verified review
Very disappointed in this visit. The beautician was sloppy in applying the cuticle removal serum, with my whole hand soaked in it. The process was slightly off, as it was clear he forgot to tell me to put my hand in the water bath and started pushing my cuticles back straight away. The filing left rough edges and the shellac was not removed entirely. When I went for a lighter colour of shellac, remains of the previous dark one were showing through. Shocking from USA Star Nails as I'm a regular and this really is not acceptable. To top it off, the shellac wasn't applied neatly at all, and I was left with nails that looked like they were done by a child. I would recommend this place, but not 100% as it can be very hit and miss.
Treatment by Staff 2
Verified review
It was my first ever visit to this salon, and it will be my last. I usually do my Shellac at Beauty Box in Victoria, and my Shellac lasts AT LEAST 12 days before any signs of chipping on the edges. And I say AT LEAST as I tend to do a lot of housework every day: washing dishes, often without kitchen gloves, hoovering, laundry, everything.
This time I have done my Shellac with this Hampstead salon, and my beautiful Chiffon Twirl colour had 2 chips the very next day!!! Very disappointed. Plus, the staff are all Chinese, and tend to speak with each other and laugh in Chinese only, so they might be as well talking about you, and it's a bit unprofessional. Just a bit.
Will stick to the Beauty Box in Victoria. Lee and Janine are amazing there, so ask for them if you go there.
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