The venue is lovely, relaxing and quiet. The staff are attentive. My pedicurist unfortunately was not very good at cutting cuticles and dry skin. The dry skin/cuticles on my toes was cut unevenly - you could tell there were parts that weren't cut at all. Maybe she was having a bad day but she seemed like she was in a hurry and was very unfriendly with me ( when I asked her a question about the price for normal polish, she did not respond until I asked the manager there - she did however converse very kindly with the pregnant regular customer sitting next to me :( ) That was okay with me but what wasn't was her painting skills. She did not like to paint the inner corners of my nails - the duty manager took over (who shouldn't have had to because he is only meant to do manicures!), who has excellent painting skills. In general, I believe for the quality of the service, the price is VERY high. Had the duty manager not interfered, I would have been extremely disappointed that I paid so much for a job I could do myself. I believe more training can be invested in the staff - things like do not be stingy with cuticle remover because it's cost effective, because if you don't put enough - you could potentially break dry skin and cause bleeding which results in bad customer service. Refreshing manicure and pedicure skills would go a long way! I would go again for the atmosphere, kind staff, good skills by Fung the duty manager.

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Shamsa•about 10 years ago

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It's my new go-to nail place. I love it, it's effective and good.

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Jasmin•about 10 years ago

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The ambiance might be a little testing if you don't like Katy Perry or One Direction but it's totally worth it as the pedicure you get is flawless. The staff we swift, polite and very professional. Highly recommend.

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Anonymous•about 10 years ago

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