Good experience this time, person who did my mani pedi was good and efficient so I was in and out relatively quickly. I do wish they would have better lighting in area where you choose shellac shade - the colours look different in good (normal!) light! Makes it hard to decide when they have them all (and soooo many) hanging on a darkly lit wall. Like the massage chairs but they look seriously dirty and in need of refurbishment - maybe time to put in new chairs and take more care sanitising the area. But the staff - manager especially - very attentive and generally a good service for the price.