Staff were very friendly, offered something to drink which was a nice touch. However one of the acrylics seemed to have not been glued properly as the nail completely broke off two days after I received the treatment. This has never happened to me before in any case, but considering I was just typing on my computer when it happened I was quite disappointed as it seemed unpreventable. I am now having to pay for an ‘emergency’ nail repair as it looks terrible!