USA Star Nails - Hampstead Reviews

3 Holly Hill, Hampstead, London, NW3 6QN

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Reviews are written by customers after their visit.

4.3
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Written by our customers, so you know what to expect at each and every venue.
The manicure was done rushing. The waxing has been performed poorly so that after the first strip I had to ask the lady to remove the remaining wax and let me go as I could not stand the pain (note that I did several sessions of laser and do waxing quite frequently, so definitely used to bear a little pain)
Great nails - slightly late starting as a previous appointment ran over but I was in a hurry so they had 2 technicians helping to finish on time! Definitely made up for the late start.
Lovely staff and efficient service! Will definitely be going back
I won’t be coming back. Nobody speaks english properly, i felt pushed around “go wash hands, go pick colour” awful. The job they done was also poor, they made 2 nails bleed , she cut into my fingers when cutting my cuticles and didn’t even apologise. Just carried on. I picked a grey colour but the actual varnish was purple so i was like ... ??? Then one nail ended up done streaky-i hate that, not neat at all. Most of all i was annoyed that they cut me. Ow and on top of that they dont take card hahaha :D
Lovely gel manicure however as the manicurists realised it was coming towards the end of their day they completely rushed my pedicure and the manager / receptionist (Indian man)? ended up helping me put on my sandals to leave when my toes were still wet! If it was the end of my shift at work but I still had customers present I would not make them feel like such an inconvenience..especially when I booked 2 weeks in advance for both services!