Oh ... Don't even know where to start. I've been waxing for over a decade and will definitely remember this appointment. First of all the receptionist couldn't be any less interested in you. Second of all cleanliness is smth to cry about. The place haven't been cleaned properly for a really long time or just nobody cares. The specialist who did waxing had a lot of strength for such a small lady. For a second I thought my skin is being ripped off. I thanked myself for doing laser treatment in my preseous parts. Otherwise nothing would have been left if I would have come for a bikini waxing to this place. I would highly advise thinking twice before going for waxing to this salon.