Salon was extremely busy, but I didn’t have to wait to start my manicure, which was great! When removing my cuticles the lady cut me a couple of times and I bled, but she cleaned my cuts properly with antiseptic which avoided them to become swollen. I loved the mini hand massage given and overall happy with my manicure, will come back again! Will just make sure to let them know that I have very sensitive cuticles.