Last time I came I they were great, and just as busy, if not busier. This time the lady didn’t even talk to me about what wanted and when I asked her any questions she was very rude. My finger nails ended up looking quite good, but the lady who did my pedicure, again didn’t ask me what I wanted, did a terrible job. Took off half my toe nails removing the gel polish, left my toe nails uneven and raggedy after “filing” them, and did a very tough nail polish job. I didn’t have time to get her to correct anything because my sister was waiting for me and they started the appointment 20 minutes late.