At 3pm on a Thursday the venue was buzzingly busy! A really good sign. My appointment was at 3.30pm so I briefly went away and came back and was greeted by the manager, who asked me to select a colour, there was an absolute abundance of choice! Such wonderful colours. The lady who ended up doing my nails may not have been a manager but we had a lovely chat and she was clearly highly experienced. My nails look and still are perfect a week (and holiday) later. Will defo return asap! :) very happy