USA Star Nails & Beauty - Clapham South Reviews
33 Balham Hill, Clapham South, London, SW12 9DX
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8007 reviews
When I arrived I was treated like a yo-yo. I was waiting by the desk to highlight my arrival for appointment, the assistant was on the phone and I was happy to wait, but one of the technicians away from the desk thought to ask me about my reasons for coming, then asked me to pick a colour. As I arrived at the colour palette and started looking I was called over to the desk as the assistant was ready for me but I did not finished choosing my colour which I was then asked to do again
I felt annoyed. I was happy to wait by the desk for the assistant to finish, the technicians should have left well enough alone as in the space of 40 seconds I was up and down.
The care and attention I normally receive here was vastly reduced. The level Of professionalism I normally witness was gone, technicians talking over the clients from across the room all getting involved. My treatment was rushed and i did not feel as relaxed coming here as I normally do.
I then realised the staff were different and I asked if they are new and I was told
The old team have moved locations- Which explains everything. Service not as great as before.
Treatment by Tony•Gel Nails Manicure
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Great service. Quick easy and reasonable pedicure.
Treatment by Kevin•Pedicure
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It was basic the pedicure and will not go back for one the wax was perfect
Gel Nails PedicureShow all…
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